Privacy Policy

Effective Date: 15/07/25

1. Introduction

Gutter Done (UK) Ltd (“we”, “our”, “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.gutterdone.co.uk or engage with our services.

2. Information We Collect

We may collect the following information:

Personal details: name, email address, phone number
Technical data: IP address, browser type, operating system, and website usage via cookies
Communication data: your messages, enquiries, or feedback submitted through our forms

3. How We Use Your Information

We use your data to:

Respond to enquiries and provide services
Manage appointments and quotes
Improve our website and customer service
Comply with legal obligations

4. Lawful Basis for Processing

We process your data under the lawful bases of:

Consent
Contractual necessity
Legal obligation
Legitimate interests

5. Data Sharing

We do not sell your data. Your data may be shared with:

Service providers (e.g. hosting and IT support)
Law enforcement or regulators when required by law

6. Data Retention

We retain personal data only as long as necessary to fulfil the purposes it was collected for.

7. Your Rights

Under the UK GDPR, you have the right to:

Access your personal data
Request correction or deletion
Object to processing
Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us at: support@gutterdone.co.uk

We’re serious about gutters, not much else.